New Mexico Mortgage Service Fraud Lawyers

Mortgage servicing fraud is a serious legal issue that can devastate families, damage credit, and create real financial hardship. At Feferman, Warren & Mattison, our New Mexico consumer lawyers represent clients throughout the state who are experiencing problems with mortgage servicing companies. If you believe that your servicer is not accurately accounting for your mortgage payments, we are here to help. Contact the mortgage servicing fraud lawyers at Feferman, Warren & Mattison for a free initial consultation today.

Common Types of Mortgage Servicer Misconduct

Most homeowners trust their mortgage servicing companies to accurately record and apply the payments they make on their home loans. Unfortunately, that trust is often misplaced. Servicer misconduct can take many forms, some subtle and others very clear. The impact is often the same: financial strain, credit damage, and unnecessary stress. Some of the most common mortgage servicing problems we see are as follows:

• Payments not being properly credited to your account
• Being charged late fees despite making payments on time
• The servicer reporting missed payments to your credit report that you actually made
• Failure to explain disputed charges or provide account information upon request
• Improperly applying payments to fees or escrow instead of principal and interest
• Incorrect loan balance figures or unexplained account changes
• Inaccurate or misleading information from customer service representatives

Signs You Might Be a Victim of Mortgage Servicing Fraud

Mortgage servicing issues can be hard to spot, especially if you’re not familiar with your rights as a homeowner. If you’re experiencing any of the following problems, it may be time to talk to a qualified consumer protection attorney.

• You made your payments on time, but your servicer shows them as “late” or “missed.”
• Your servicer applied your payments incorrectly or changed how your payments are allocated.
• You were charged unexplained fees or late charges.
• Your mortgage statements suddenly show a higher balance or unexpected escrow changes.
• Your credit report shows mortgage delinquencies you know are wrong.
• You are receiving collection attempts regarding payments you already made.

Laws Protecting Consumers from Mortgage Servicing Fraud & How We Can Help

Several federal and state laws protect homeowners from improper mortgage servicing and credit reporting practices. These laws ensure transparency, accuracy, and fair treatment—and they give you the right to challenge errors that could harm your finances. Some of the most important consumer protection laws include:

• Real Estate Settlement Procedures Act (RESPA): Regulates servicers and requires accurate handling of escrow and payment processing.
• Fair Credit Reporting Act (FCRA): Protects consumers from inaccurate credit reporting, including false mortgage delinquencies.
• Truth in Lending Act (TILA): Requires accurate disclosures about loan terms and servicing obligations.
• New Mexico Unfair Practices Act (UPA): Prohibits deceptive and unfair business practices, including misapplied payments and misleading statements from servicers.

Contact Our Albuquerque Mortgage Servicing Fraud Lawyers

At Feferman, Warren & Mattison, we are committed to protecting New Mexico homeowners from wrongful mortgage servicing conduct and credit reporting abuses. Our team has decades of experience holding mortgage servicers accountable and helping consumers correct account errors and credit reporting damage. If you are current on your mortgage payments but your servicer is claiming otherwise or reporting false information, contact us today.